FREQUENTLY ASKED QUESTIONS
+ What’s the address to the Cuyahoga County Fairgrounds?
The official address of the CUYAHOGA COUNTY FAIRGROUNDS IS 19021 Bagley Rd, Middleburg Heights, OH 44130
+ When do the doors open?
Box office will open at 10 AM. Gates will open at 11 AM and the show will begin at Noon.
+ What is the order of the Artists?
The line up will not be released until the concert. Artist line up is subject to change.
+ Are there reserved seats?
The event is General Admission, festival-style seating with the exception of seats purchased as part of the "SuperFan" package. These reserved packages can be purchased online.
+ Can I camp overnight?
No, camping is not permitted on the property.
+ What can we bring in with us?
Blankets and lawn chairs are welcome. Umbrellas or any view-obstructing objects are not permitted. If you have concerns about rain, please feel free to bring a rain jacket or plastic tarp. Video cameras, professional photo equipment or any other audiovisual devices are not permitted. Camera phones are permitted. NO SELFIE-STICKS!
+ What is prohibited to bring?
Hard coolers, bottles, cans, food, umbrellas, selfie sticks, firearms, explosives, fireworks, firecrackers, skateboards, bicycles, animals, stupidity and intolerant behavior will not be tolerated. Must be 21 & over to be in possession of alcohol. Any and all of these could result in removal from the event.
+ What about coolers?
Small soft-sided coolers (no larger than 12x12x8) are permitted with only factory-sealed bottled water, with a limit of two bottles per person. No larger than 16 ounces per bottle. Otherwise, patrons are not permitted to bring their own food or beverage items. All coolers will be inspected before entering. Concessions will be available on site for purchase.
+ What if it rains?
This is a rain or shine event. There will not be any refunds if you decide to leave because of the weather.
+ I bought tickets but now I cannot go. How do I get a refund?
Sorry, all 2017 WGAR Country Jam ticket sales are final.
+ Can I leave during the show and get back in?
Sorry, there are no “In and Out” privileges.
+ Is there a section for the disabled?
Yes, there is a disabled section on the lawn. However, space is limited for this section and will be available on a first-come, first-served basis. If you need assistance in finding or getting to this section on the lawn, please just ask one of the security guards.
+ What about Handicap Parking?
There is Handicap parking available in the main parking lot off Bagley Road.
+ Do children need a ticket?
Children 5 and under are free and not required to have a ticket.
+ I still have more questions. Who can I contact?
You can fill out our form on the Contact Us Page!